We Make
IT simple
Do you want to reduce customer churn in your company? LET’S WORK TOGETHER
Contact us at experienciasreplicables@sofka.com.coo fill up the following forms to talk about your needs.
Analytic GO
We work to care for our environment by multiplying successful experiences. That’s the reason we wonder, how can we take care of our clients and their end customers?
The above question led us to design Analytic GO, which generates relevant information to increase retention in companies, where the loss of customers has a high impact on their incomes.
Based on new technologies, the improvement of processes and the support of customer experience experts, we create relevant information that will allow you to make accurate decisions so you can reduce customer churn.
How do we do it?
Through knowledge, in-depth analysis of your customer journey, processes, and the technology that supports it, we will obtain a 360-degree view of your customers.
We seek to complement and improve the customer service ecosystem by using predictive artificial intelligence, advanced analytics, and centralized information that facilitates proactive actions, adapting our models to the reality of the business.
What are we going to get?
- Your company will have fewer customer churn.
- You will have the ability to generate strategies based on your customers’ behavior.
- You will be able to generate KPI related to customer attrition and early warnings about a possible withdrawal.
- You will have relevant information about your customers for decision-making.
WE MAKE CUSTOMER LOYALTY SIMPLE
Felipe Posada Restrepo
Replicable experiences leader
We support companies in their customer loyalty strategy and increase revenues through proactive strategies and the correct use of artificial intelligence.